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NEWSLETTER

Issue VII :



	What Can We Do For You?

Dear ReachONE Customer,

Spring is in the air. We here at ReachONE Internet hope you're enjoying it. As always, we would like to give you a standing invitation to let us know how we can help or improve. We may be able to improve your service and help YOU SAVE TIME AND MONEY.

What's New?

New live chat feature: During regular support hours, anyone can contact our tech support team via our web site http://www.reachone.net. If you need help or information, and can get online simply click on the live chat image on our web site and a technician will help via chat.

ReachONE has expanded DSL coverage to Ocean Shores WA and Rochester WA is coming soon. If DSL service was not previously available to you, it may be now. Give us a call and we can verify if your line qualifies for DSL over the phone. 1-888-820-7559

Send a post card to a friend and you could receive a FREE MONTH of Internet Service or CASH (after three months of paid service by your referral, you can earn up to a $25 value per new customer referred). Simply go to the following web page https://www.reachone.net/referral.php, complete the form, and submit it to your friends' current email address. There is NO LIMIT to the number of referral credits you can get. The more you refer the more you make. Put a little extra jingle in your pockets.

Traveling? Let ReachONE help.

Attention Travelers! Let ReachONE Travel help you plan your next trip. ReachONE Travel is a full service travel agency specializing in international group travel and Hawaii packages since 1997. http://www.reachonetravel.com

ReachONE Internet has dialup numbers in every U.S. state except Alaska , so you can keep in touch on the way and when you arrive at your destination. A simple change to your dialup number and you can keep your current Internet services. You can also check your ReachONE email address from any computer with internet service with our Mail Center web page. Our friendly Tech Support staff will be happy to assist you in your move. Simply log into www.reachone.net/dialup.php or call our Toll free number. 1-888-820-7559.

Tech Tip

Protect Your Electronics with a UPS.

What is it?
UPS stands for Uninterruptible Power Supply. It's a battery power back up for your computer or other valuable electronics to prevent them from getting fried by power problems and give you a chance to save valuable documents and files before losing them due to a power outage.

NOTE: DSL Modems are especially sensitive to power problems. ReachONE cannot warranty DSL Modem purchased if it is not protected by either a UPS or surge suppressor.

What size UPS should you get?
You should get a UPS with more than enough VA (volt-amp) load handling capability to cover everything you want to plug in to it. You can figure out the VA load of your equipment by checking the UL sticker (example shown on the right.) for the voltage and amperage used. Add all of the amperages together and multiply by the voltage (120 generally for United States) The number you get is your VA load. You should try to find a UPS that will handle at least 30% more than you need.

For more information about UPS equipment try the following link:
http://computer.howstuffworks.com/question28.htm

ReachONE offers High Speed DSL

Do you have the need for speed?

If you want DSL, call us first! Don't let your phone company convince you that they are your only option. With our DSL service you can keep the same friendly technical support, your same email address and all the other advantages that make ReachONE your preferred ISP. You can upgrade or order new services any time at www.reachone.com

Can't Get DSL??

If DSL is not available in your area, try ReachONE SpeedWire. It's the next best thing. It can help to decrease web page loading time by allowing up to 5 times the speed of your current dialup speeds.

Try it!! You'll Like it!! Over 800 current SpeedWire users can't be wrong.

*SpeedWire for Windows comes with a FREE pop up blocker!

For more information on SpeedWire, see http://www.reachone.com/services/speedwire.html. If you would like SpeedWire added to your dialup account, you can order online at http://www.reachone.com